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Why should I buy from you if I can find it for less elsewhere?
The main reasons are:
RISK-FREE.
We take the risks. If you don't like what we sent, send it back within 30 days for a full refund.
QUANTITY. We have the variety of units and we will work with you to find what you may need.
NO WORRY. You know who you are dealing with.
We publish iPhone Life magazine. Thaddeus Computing has been supporting, buying, and selling handhelds since 1985. References available upon request.
INTEGRITY. We are fair, honest, and in business for the long-term. We keep our promises.
Are all your products used? Yes. Unless stated all our products are used and/or refurbished. However, we have a thorough testing process for the functionality of the unit and justifiable cosmetic conditions.
What parts and accessories are included with the unit?
All units come with AC Adapter/Battery, Sync Cable and/or Cradle. We do include the Case, Manuals, CDs and other accessories when available.
What is your return Policy? Click here "Shipping & Returns"
Do you provide any technical support? We are not able to provide any technical support to our customers at this time. However, we do what we can. If it is something real simple and can be handled easily, we are more than willing to help. This is one of the reasons we have "30-Day No Questions asked Money Back Guarantee" policy.
What kind of warranty do you provide? We have "30-Day No Questions asked Money Back Guarantee" policy on every product we sell. Some of the products are offered with 1 or 2 yrs warranty. Unless stated, we have 30-day warranty period.
How long will I have to wait, if you don't have what I need in stock? It is hard to say. We will do our best to find what you need as the word about our service grows. Keep in touch. We'll keep you informed of our progress.
Why the significant differential between what you will pay and what you will sell units for? There are many hidden costs associated with buying and selling units that may not be obvious. First, it is a labor intensive operation. Units need to be purchased, tested, cleaned, and repaired. Second, we want to make the process of purchasing used units as risk free for our customers as possible. Therefore, we assume the cost of our generous guarantee. Third, we have to hold many units in inventory, some of which we will never sell. Finally, marketing our services, making our services known, is an expensive process.
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