Simply ship undamaged item(s) back to us within 30 days from purchase date and we will refund you your original order amount, minus original shipping cost. You will need to pay postage to ship the items to us.
We use UPS/USPS as our standard shipping service for most products over 16 ounces. Each product's shipping cost is calculated based on its weight and size of the package it will be shipped in. Tracking numbers are provided for all packages.
You may choose to add express shipping to your order, such as UPS Next Day Air, UPS 2nd Day Air, or UPS 3 Day Select. If you need a package shipped express to a PO Box, we can ship via FedEx or USPS Express.
We use USPS Express Mail (EMS) & Priority Mail as our international standard shipping service. UPS and USPS 1st Class are our other available option. All packages with content value of $100 USD or more are fully insured for the actual value of their contents. Customs duties and taxes are the responsibility of the buyer. Tracking numbers are provided for all packages.
CANADA RESIDENTS: We suggest you select a USPS service and NOT UPS, as UPS will charge you a high "brokerage fee" that you must pay before they deliver your package.
If you have any questions regarding shipping or returns, please feel free to call us at +1-641-472-1382 or email us.